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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wilma Haggard

Wilma Haggard

August 27, 2024

5  out of  5
rating by Wilma Haggard
"When I called Carly , I was beside myself after trying to find house insurance house for two weeks within 5 min she had me relaxed and not blabbering! lol She represents State farm wonderful,she worked with me and got all the information she needed and explained everything to me so that I understood everything and believe me when I say she explained it! By the end of the conversation, I felt like I had known her for years ! She got my house insurance that I wanted, a lot cheaper than I had been paying ! State Farm definitely has a gem with Carly! Definitely a keeper!"
We responded:
"Wilma, thank you for your wonderful review. I'm glad Carly was able to assist you so effectively and make you feel comfortable during the process. It's great to know she helped you find the home insurance you wanted at a better rate. We appreciate your kind words and are grateful to have Carly on our team. If you need any further assistance, please don't hesitate to reach out. - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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Ryne Smith

August 27, 2024

5  out of  5
rating by Ryne Smith
"Katelyn Slinkard was great help in getting me a policy that fit my needs. She was very kind and knowledgeable. Honestly a 11/10 on customer service!!"
We responded:
"Ryne, thank you for your wonderful review. I'm glad Katelyn was able to assist you in finding a policy that fits your needs. Her kindness and knowledge are truly appreciated. If you have any further questions or need assistance in the future, our office is here to help. - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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Paul Ghilardi

August 21, 2024

5  out of  5
rating by Paul Ghilardi
"I was extremely pleased with Carly O’Daniel and the way she handled all my needs. She was polite, articulate, patient, personable, and very knowledgeable about everything in relation to her job. I can’t express just how great she represented herself and her company! P. S. I am not one to express these kind of thoughts about very many people but I feel compelled to let you know because she was that great. I would recommend her to anyone who would listen."
We responded:
"Paul, thank you for your wonderful review. I'm happy to hear that Carly provided you with such excellent service. Her politeness, knowledge, and patience are truly valued qualities in our team. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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Essa Wallace

August 13, 2024

5  out of  5
rating by Essa Wallace
"If you are looking for excellent coverage options with even better customer service Zach Jaworski State Farm is it. Katelyn was knowlegdeable, attentive and prompt. She worked to ensure my Family got the coverage we needed at the best possible price. This standard of excellence comes from the top down with Zach leading the way, I would highly recommend them!"
We responded:
"Hey Essa, Thanks a bunch for the awesome review! I'm really glad you're satisfied with our service! If you ever need anything else, don't hesitate to reach out. - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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Tanya Khan

August 8, 2024

5  out of  5
rating by Tanya Khan
"I had been shopping around for car insurance for a few weeks. My car insurance doubled with Progressive. Katelyn personally called me and asked a few questions and got me a quote within minutes! After multiple quotes from other companies that I had reached out to, I decided to go with her insurance firm as it was the cheapest and kept my insurance the same! Not only that, she took the time out to answer all of my questions. She was very knowledgeable and just an absolute pleasure working with her on this. She actually cared the most compared to everyone else I quoted with! I definitely recommend her! She is VERY thorough and really takes her time with you!"
We responded:
"Hey Tanya, Thanks a bunch for your awesome review! I'm really glad Katelyn could help you find the best car insurance rate and answer all your questions. It's great to know she made the process smooth and enjoyable for you. We appreciate your recommendation and are here for any future needs you might have! - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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richele causey

August 1, 2024

5  out of  5
rating by richele causey
"I love Zach and his staff. Very helpful and understanding and I am proud to have my insurance through StateFarm. Best office staff you’ll ever want to encounter especially Katelyn she has been my superstar!"
We responded:
"Hey Richele! Thanks a ton for your awesome review! We're so happy you're proud to have your insurance with us. Katelyn is indeed a superstar, and we're grateful to have her on our team. If you ever need anything, we're here for you! - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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lisaarchercampbell

July 24, 2024

5  out of  5
rating by lisaarchercampbell
"Zach, Andrea and his staff are helpful, caring and always professional and there when we need him!"
We responded:
"Thank you for the wonderful review recognizing our team and their efforts to provide you with friendly, professional and thorough customer care! We are here to assist you with any of your insurance questions or needs! We truly appreciate your kind feedback and look forward to providing you with any of your future insurance needs!"
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Tiris jones

July 22, 2024

5  out of  5
rating by Tiris jones
"Ms.Katelyn was amazing at job 10/10"
We responded:
"Tiris, thanks for the awesome review! We're so glad to hear that Katelyn did an amazing job. If you need anything else, feel free to reach out! Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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krishnareddy

July 12, 2024

5  out of  5
rating by krishnareddy
"Katelyn is just Awesome"
We responded:
"Thank you for the positive feedback! I'm glad Katelyn provided you with awesome service. We're grateful for your kind words and are here to assist you with any insurance needs in the future. Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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Sarosh Vaqar

July 12, 2024

5  out of  5
rating by Sarosh Vaqar
"Katelyn Slinkard is extremely helpful and proficient. I had a complicated insurance issue which she helped me resolve patiently and expertly. I am so glad I called State Farm!"
We responded:
"Thank you for sharing your experience, Sarosh! I'm ecstatic to hear that Katelyn provided you with expert assistance in resolving your insurance issue. We're grateful to have Katelyn on our team, and we're happy you chose State Farm for your insurance needs! If you ever need further help, feel free to reach out. Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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Jennifer Kinney

July 10, 2024

5  out of  5
rating by Jennifer Kinney
"Andrea is the best insurance agent we have ever had! Switching from Farm Bureau to State Farm was a great decision. Andrea’s extensive insurance knowledge and attention to detail is impeccable. She also really cares about her customers. We have been with Andrea now for 8 years and we will never leave!"
We responded:
"Thank you, Jennifer, for your wonderful review! I'm ecstatic to hear that you've been satisfied with Andrea's exceptional insurance knowledge and attention to detail for the past 8 years. We truly appreciate your loyalty and are grateful to have you as a valued customer. Please know that our office is here for you whenever you need assistance. - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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bryan hartley

July 8, 2024

5  out of  5
rating by bryan hartley
"I purchased a much newer car over the weekend and was anxious about how much my insurance would increase. Katelyn Slinkard from Zach Jaworski’s office was very friendly and very knowledgeable. She found available discounts for my new policy and was very helpful with adjusting the coverage for my existing vehicle. Katelyn took a situation a was nervous about and turned it into a pleasant one!"
We responded:
"Thank you, Bryan, for sharing your experience! I'm glad Katelyn was able to assist you with your new car insurance and provide helpful adjustments. We're grateful for your kind words and look forward to assisting you in the future. Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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Consuella Tibbs

July 1, 2024

5  out of  5
rating by Consuella Tibbs
"Katelyn Slinkard is the absolute best! She helped me tremendously with my insurance and worked hard to get it to work for me and my needs! She is easy to reach and returns my calls promptly when she is unavailable. Call her for your insurance needs!!"
We responded:
"Consuella, I'm thrilled to hear that Katelyn provided exceptional service and tailored your insurance to meet your needs! Her prompt communication and dedication are truly commendable. We're grateful for your glowing recommendation and look forward to assisting with your insurance needs in the future! - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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Erica Butler

June 26, 2024

5  out of  5
rating by Erica Butler
"Kaitlyn was very nice and helpful. I would definitely recommend them to family and friends."
We responded:
"Erica, your recommendation means a lot to us! Kaitlyn is a great part of our team. We're grateful for your support and look forward to assisting you and your loved ones with your insurance needs in the future! - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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co jackson

June 18, 2024

5  out of  5
rating by co jackson
"Zach and Mrs Judy are great people they are always there to help me and my family with our insurance needs, we have been with them for over 16 years and they help us with any and everything we need. We have all insurance plans with them from life,homeowners, and auto. Really wonderful people to have as insurance agents!"
We responded:
"Co Jackson, your loyalty and trust over the past 16 years mean the world to us! I'm pleased to hear that you find our team helpful with all your insurance needs, from life to homeowners and auto policies. We're grateful for your kind words and look forward to assisting you and your family for many more years to come! - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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Vicki Pickle

June 17, 2024

5  out of  5
rating by Vicki Pickle
"Great customer service."
We responded:
"Thanks for the great review, Vicki! We're so glad you enjoy your experience working with Zach Jaworski State Farm. Thank you for your business."
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Rita Walton

June 17, 2024

1  out of  5
rating by Rita Walton
"Worst experience ever doing business with Allen Triel‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️"
We responded:
"Rita, thank you for sharing your feedback. We're sorry to hear about your dissatisfaction. We understand your frustration and would like to address the issue regarding your outstanding balance. Our records indicate that there is an unpaid bill associated with your recent transaction. We kindly request that you settle this amount at your earliest convenience to resolve the matter. If there are any concerns or discrepancies with the invoice, please let us know, and we'll be happy to clarify. Please reach out to our office at (901) 794-3691. to discuss payment options or to provide any additional information needed to facilitate this process. We value your business and hope to resolve this matter promptly."
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Lucas Farney

June 3, 2024

5  out of  5
rating by Lucas Farney
"Katelyn was very friendly and helpful. Honestly, you should put her as the face of State Farm for the next commercials"
We responded:
"Lucas, we're happy that Katelyn provided you with friendly and helpful service! Your suggestion about her starring in our commercials is fantastic! We're grateful for your positive feedback and look forward to assisting you further. - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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Souleymane Kone'

May 16, 2024

5  out of  5
rating by Souleymane Kone'
"KATELYN IS JUST THE BEST"
We responded:
"Souleymane, your review means a lot to us! I'm pleased to hear that Katelyn provided you with exceptional service. We're grateful for your positive feedback and look forward to assisting you with all your insurance needs in the future! - Zach Jaworski - State Farm Insurance Agent, Memphis, TN"
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Teresa Romero

May 1, 2024

5  out of  5
rating by Teresa Romero
"I came to Katelyn through my brother because she helped him with his insurance. I was thinking about getting a car when I came to her and she was very kind and understood and explain everything very well ( it was going to be my first car) I decided not to get the car and keep looking. Months later I called her again and she remembered me and was able to assist me in insuring my car! I truly recommend going to Katelyn if it’s your first car or if you just want someone nice and quick to get back to you! 10/10"
We responded:
"Teresa, we're delighted to hear about your positive experience with Katelyn! It's wonderful to know that she was able to provide you with such helpful and attentive service. Building lasting relationships with our clients and ensuring they feel supported every step of the way is incredibly important to us. Thank you for recommending Katelyn and for choosing State Farm for your insurance needs. - Zach Jaworski - State Farm Insurance Agent"
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C Seider

March 28, 2024

1  out of  5
rating by C Seider
"Basically I never spoke with Zach even though I asked for and was promised calls from him. Zero phone calls. Zach never made any efforts to intervene when conflicts arose with central office. I left multiple messages over the last month and never got calls back from the office. I called numerous times over a few months and never got someone on the line. I have been so mad that I cancelled my policies by calling the State Farm 800 customer and they attempted to forward me to Zach's office and they couldn't get a reply either and so they cancelled for me. I did get great help with an assistant?, Kirsten, in his office."
We responded:
"Thank you for bringing this matter to my attention. I empathize with your frustration regarding the cancellation by State Farm, but this was particularly due to claims—an issue beyond my control as your agent. I sincerely apologize for any confusion surrounding our attempts to communicate with you. Despite my efforts, it seems we were unable to connect. Please know that I value your feedback immensely, and I'm committed to enhancing our communication channels and processes to prevent similar issues in the future. I'm happy to know that Kirsten was able to provide you with assistance during this time. I have a fantastic team that I trust and it is our utmost priority to deliver exceptional service. Should you have any lingering concerns or if there's anything further I can do to assist you, please don't hesitate to reach out."
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Dianne Shepherd

March 1, 2024

5  out of  5
rating by Dianne Shepherd
"Did business with Andrew Looney in Dickson Tn. What a wonderful intelligent young man he is. Stayed in contact with us during the entire process. We are glad to have him as our insurance agent."
We responded:
"Thank you, Dianne, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Andrew, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Conni Heard

February 24, 2024

5  out of  5
rating by Conni Heard
"Thank you Andrew Looney for your professional and personal interaction when obtaining quotes for our family. We look forward to working with you. It's nice to find honesty and someone you can trust with insurance needs🙂"
We responded:
"Thank you for your feedback, Conni! Andrew always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Steve Katz

February 15, 2024

5  out of  5
rating by Steve Katz
"Zach Jaworski's agency follows up on requests and cares about its customers. I requested a lower auto insurance rate; Judy Jaworski pursued the matter aggressively and successfully. Thanks to Judy I am now saving $50 monthly with no reduction in coverage."
We responded:
"Steve, thank you so much for sharing your wonderful experience with Judy and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Little Feet

February 5, 2024

5  out of  5
rating by Little Feet
"Judy and Zach have been working with me and my family for years as our insurance agents. I wish I could give their outstanding customer service and kindness a 10 star rating. They have gone above and beyond every time. If you are searching for insurance I definitely recommend looking no further!"
We responded:
"We greatly appreciate your valuable review, and we want to express our sincere gratitude for taking the time to share your feedback with us! At our office, our top priority is to offer exceptional insurance options for our policyholders, and we are thrilled to hear that you had a positive experience. Serving you with outstanding customer service is a privilege, and we look forward to continuing to meet your insurance needs in the future!"